Payment Plan

 Pay­ments may be made, but balance must be paid in full at least 30 days pri­or to seminar/class start. Inside 30 days, FULL pay­ment must be received at time of book­ing or space can­not be guar­an­teed. 

​All course purchases are non-refundable. If it is 30 days prior to the start of in person class you may transfer to another date/ location one time. After that there will be a $50 administrative fee to transfer.

If you are sick or have an emergency, call me ASAP!

Class Policies:

I am severely allergic to any synthetic scents, Please do not wear any perfumes or scented body products including hand sanitizers or wear clothes/ bring linens washed in scented laundry detergent.

I WILL lose my voice if exposed.

• Attendance: Students must attend the full class to get credit. If a student misses no more than 15 minutes of class (not including scheduled breaks), they may receive full credit.

• Certificates can only be given for the number of CEs approved by NCBTMB,                                        no partial credit may be given.

• Be on time

• Stay until class is over

• Phones need to be put away

• Participate in class, give 100% when you are working on your partner

• You must work on your partner and be worked on (contraindications will be observed), we will be switching partners.

• We are here to learn the techniques being taught, focus on that and save your other techniques for another time.

• No video or photography allowed during class

• Keep language clean and professional

• No politics

• Be quiet when I am teaching

• Be quiet and focus on the technique when we are practicing during hands on. No chit chat. You cannot absorb the information if you are talking the whole time. You are always welcome to ask questions pertaining to the material at any time and communicate with your partner throughout.

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Weather & Travel-Related Cancellation & Rescheduling Policy

1. Inclement Weather Policy

Your safety is my top priority. If severe weather conditions (such as snowstorms, hurricanes, flooding, or other extreme events) create unsafe travel conditions or prevent class participation, the following policies apply:

• Instructor-Initiated Cancellation: If Pump Lymphatics Massage Continuing Education determines that the seminar must be canceled or rescheduled due to inclement weather, all registered attendees will be notified via email and/or text as soon as possible.

  • Attendees will have the option to transfer their registration to a rescheduled class or receive credit toward a future seminar within 12 months.

  • Refunds are not issued due to weather-related cancellations initiated by the instructor.

• Attendee-Initiated Cancellation: If an attendee is unable to travel due to extreme weather in their local area but the class remains in session, they must:

  • Notify us at least 12 hours before the start of class via TEXT ONLY. NOT Email 

  • Provide documentation (such as flight cancellations, road closures, or emergency alerts).

  • In these cases, the attendee may transfer their registration to a future class within 12 months.

2. Travel Disruptions (Flight Delays, Cancellations, etc.)

• If an attendee experiences flight delays or cancellations that prevent them from arriving on time for class, they must notify us as soon as possible.

• Attendees may reschedule for another class within 12 months, provided they give at least 12 hours’ notice and submit proof of the travel disruption.

• No-shows without prior notification will forfeit their registration fee with no credit or refund.

3. No-Show & Late Arrival Policy

• If an attendee does not show up for class and has not communicated a valid weather or travel-related reason, their registration fee is non-refundable and non-transferable.

• If an attendee arrives more than 30 minutes late due to travel disruptions but the class is still in session, they may join at the instructor’s discretion, but no refunds or credits will be given for missed time.

4. Force Majeure Clause

Pump Lymphatics Massage Continuing Education is not responsible for acts of nature, government restrictions, pandemics, or other unforeseen circumstances beyond our control. In such cases, we will make reasonable efforts to reschedule classes, but refunds will not be issued.

5. Contact Information

For weather or travel-related concerns, contact us at:

📞 608-290-4828

I appreciate your understanding and look forward to seeing you in class!

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Required supplies:

• Please bring a massage table, bolster, sheets, blanket, pillow case for draping

• Optional items: table warmer, robe for running to bathroom, comfy chair/ stool, folding chairs provided.

• Dress comfy and warm, please no street shoes in the classroom so I recommend bringing a clean, dry pair to leave for the weekend.

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If you have any other questions or I can help I any way please let me know! Please make note of my cell phone number in case you need to reach me the weekend of class. 608-290-4828. 

Drive safe and see you soon!

Rachel Perry Gilbertson

Pump Lymphatics